Privacy Policy
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, enquire about our services, request a booking or interact with our advertising campaigns. It applies to our services across BLANKET FILMS, BLANKET STUDIOS and BLANKET RENTAL, including our website at www.weareblanket.com.
1. Who we are
BLANKET are a UK-based creative production company providing film and video production, studio facilities and equipment rental. For the purposes of UK data protection legislation, the organisation responsible for your personal information (the data controller) is:
JonesMillbank Limited, trading as BLANKET.
Website: www.weareblanket.com
Email: hello@weareblanket.com
Registered address: Unit B Causeway Central, Bristol, BS4 3QB
Company registration number: 07538551
If you have questions about this policy or how we handle your information, please contact us using the email address above.
2. Information we collect
We may collect the following personal information when you interact with us:
- Contact information: Your name, email address, telephone number, company name and job title.
- Enquiry information: Details you provide through contact forms, email correspondence, telephone calls or other communications.
- Booking information: Information relating to studio bookings, equipment rental, production enquiries, requested dates, project requirements and associated services.
- Advertising form submissions: Information you voluntarily provide through lead-generation forms on LinkedIn, Instagram, Facebook or other advertising platforms.
- Technical information: Information about how you access and use our website, which may include your IP address, browser type, device information, referring website and website interactions.
- Marketing preferences: Your preferences regarding receiving communications from us, including any consent you provide or requests to opt out.
We only collect information that is reasonably necessary for the purposes described in this policy. Please avoid including sensitive personal information in enquiry forms unless it is necessary and we have specifically requested it.
3. How we collect your information
We collect personal information in several ways.
Website contact forms
When you complete a contact form on our website, we collect the information you provide so that we can respond to your enquiry, discuss your requirements and provide relevant information about our services.
Studio and equipment booking enquiries
When you enquire about booking our studios, facilities or rental equipment, we collect information necessary to assess availability, prepare quotations, manage bookings and deliver the requested services.
Email and direct communication
When you contact us by email, telephone or other communication channels, we may retain your contact details and correspondence to manage our relationship with you.
LinkedIn advertising
We may run advertising campaigns through LinkedIn that allow users to submit their contact information using LinkedIn Lead Gen Forms.
When you submit one of these forms, we may receive information such as your name, email address, company, job title, telephone number and responses to questions included in the form.
We use this information to respond to your request, provide information about the services or opportunities advertised and, where permitted, follow up with relevant business communications.
LinkedIn also processes information according to its own privacy policy.
Instagram and Facebook advertising
We may run advertising campaigns through Instagram and Facebook, operated by Meta, including advertisements with built-in lead-generation forms.
When you submit a form, we may receive the contact details and other information you choose to provide.
We use this information to respond to your enquiry, discuss the advertised service and follow up where appropriate.
Meta processes information under its own privacy policy.
Website analytics and cookies
We may collect information about how visitors interact with our website through cookies and similar technologies, where these are implemented.
This helps us understand website performance, improve the visitor experience and evaluate the effectiveness of our marketing activities.
Where required by law, we will request your consent before placing non-essential cookies or activating advertising tracking technologies.
4. How we use your information
We use personal information for the following purposes:
- Responding to enquiries and requests for information.
- Preparing quotations, proposals and estimates.
- Managing studio bookings, equipment rentals and production projects.
- Communicating with clients, suppliers and prospective customers.
- Following up on enquiries submitted through our website or advertising campaigns.
- Maintaining records of enquiries, bookings and client relationships.
- Improving our website, services and customer experience.
- Measuring the effectiveness of advertising and marketing campaigns.
- Sending relevant marketing communications where we have an appropriate lawful basis and comply with applicable marketing rules.
- Meeting legal, accounting and regulatory obligations.
We do not sell your personal information to third parties.
5. Our legal basis for processing information
Under UK GDPR, we must have a lawful basis for processing your personal information. Depending on the circumstances, we rely on:
Contractual necessity
Where processing is necessary to provide services you have requested, fulfil an agreement or take steps towards entering into a contract.
Legitimate interests
Where processing is reasonably necessary for our business operations, including responding to business enquiries, managing client relationships, maintaining appropriate records and carrying out proportionate business development activities. We balance these interests against your rights and freedoms.
Consent
Where you have specifically agreed to receive certain marketing communications or to the use of non-essential cookies and tracking technologies. You may withdraw your consent at any time.
Legal obligations
Where we are required to process or retain information to comply with applicable laws, including tax, accounting and regulatory requirements.
6. Marketing communications and advertising leads
If you contact us or submit an enquiry through our website, LinkedIn, Instagram or Facebook advertising, we may contact you about the specific enquiry, service or opportunity you expressed an interest in. We may also send information about our services, facilities, productions or relevant opportunities where permitted by applicable data protection and electronic marketing legislation.
We do not treat the submission of an enquiry form as automatic consent to receive unrelated or ongoing marketing communications.
Where consent is required, we will request it separately. Where the law permits business-to-business marketing based on legitimate interests, we will respect your right to object and provide a straightforward way to opt out. You can ask us to stop sending marketing communications at any time by emailing hello@weareblanket.com or using an unsubscribe option where provided.
Opting out of marketing will not prevent us from contacting you about an existing booking, project, contract or enquiry where that communication is necessary.
7. How we store and share information
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.
Your information may be stored or processed using secure third-party systems that support our operations, including:
- Website hosting and form submission services.
- Email and business communication platforms.
- Customer relationship management and project management systems.
- Studio booking and equipment rental management systems.
- Cloud storage and document management services.
- Advertising and lead-generation platforms, including LinkedIn and Meta.
- Accounting and payment processing providers.
We share personal information with these providers only where reasonably necessary for the purposes described in this policy. Where providers process information on our behalf, we take appropriate steps to ensure suitable data protection arrangements are in place. We may also disclose information where legally required or where necessary to establish, exercise or defend legal claims.
8. International data transfers
Some of the third-party services we use may process or store personal information outside the United Kingdom. Where personal information is transferred internationally, we take steps to ensure that appropriate safeguards are in place, as required by applicable data protection legislation. These may include transfers to countries recognised as providing adequate data protection or the use of approved contractual safeguards.
9. How long we keep your information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including any applicable legal, accounting or regulatory requirements.
Retention periods depend on the nature of the information and our relationship with you. For example:
- General enquiries: Retained while an enquiry is active and for a reasonable period afterwards for business administration and follow-up.
- Booking and client records: Retained for the duration of our relationship and any subsequent period required for contractual, accounting or legal purposes.
- Advertising leads: Retained while relevant to the original enquiry or a lawful ongoing business relationship, subject to periodic review.
- Marketing information: Retained until you unsubscribe, withdraw consent or object, or until we determine the information is no longer necessary.
Where appropriate, we may retain limited information to ensure that an unsubscribe or objection request continues to be respected. When information is no longer required, we securely delete or anonymise it.
10. Cookies and tracking technologies
Our website may use cookies and similar technologies to support website functionality, understand visitor behaviour and measure marketing performance.
These may include:
- Essential cookies: Necessary for the website to function correctly.
- Analytics cookies: Help us understand how visitors use our website.
- Advertising cookies and tracking technologies: May help us measure advertising performance or deliver more relevant advertising.
Where required, we will obtain your consent before using non-essential cookies or similar technologies. You can manage your preferences through any cookie controls provided on our website and through your browser settings. We will not treat continued browsing as consent to non-essential cookies.
11. Your data protection rights
Under UK data protection law, you have certain rights regarding your personal information. Depending on the circumstances, these include the right to:
- Request access to the personal information we hold about you.
- Ask us to correct inaccurate or incomplete information.
- Request deletion of your personal information.
- Restrict how we process your information.
- Object to certain processing, including direct marketing.
- Request the transfer of certain information to another organisation.
- Withdraw consent where processing is based on consent.
- Raise concerns about how your information is handled.
These rights are subject to applicable legal conditions and exceptions. You have an absolute right to object to the processing of your personal information for direct marketing purposes. To exercise your rights, contact hello@weareblanket.com. We will respond in accordance with applicable data protection legislation, normally within one calendar month. You also have the right to complain to the Information Commissioner's Office (ICO), the UK's independent data protection regulator.
12. Third-party websites and social media
Our website may contain links to third-party websites, social media platforms or external services.
These organisations operate their own privacy policies and may collect and process information independently of BLANKET™.
We encourage you to review their privacy policies before providing personal information.
Relevant policies include:
We are not responsible for the privacy practices of independently operated third-party websites.
13. Children's privacy
Our website and services are primarily intended for businesses and professional users. We do not knowingly collect personal information from children through our general contact, booking or advertising lead-generation forms. If we become aware that personal information has been collected from a child without an appropriate lawful basis, we will take appropriate steps to address this.
14. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, business operations or legal obligations. Any updates will be published on this page with a revised 'Last updated' date. We encourage visitors to review this policy periodically.
15. Contact us
If you have any questions about this Privacy Policy, how we handle personal information or your data protection rights, please contact us.